Privacy Policy

StencilGirl® Products’ Privacy, Policy and Procedures for the Collection and Use of Personal Data
This policy describes the information StencilGirl® Products (SGP) collects from you when you visit our websites, how we use that information, and our legal basis for doing so. It covers your rights and choices regarding the information you provide SGP. By using the services offered by StencilGirl® Products. You are acknowledging you have read and understand this Privacy Policy and the Terms of Use.
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
Information that is not shared publicly:
The following data will not be publicly displayed or revealed to other users:
  • Any payment information you provide;
  • Your password details;
  • Your IP address;
  • Your phone number;
  • Purchases of products or services
  • Private profile information, in accordance with your preferences; and
  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • Our goal is to provide excellent and responsive customer service. When a customer reaches out with a question about a transaction they have made via StencilGirlProducts.com or StencilGirlStudio.com our response via email may include Name, Physical Address, Email Address, Product Ordered, Package Shipment, and Tracking information.
    • We keep customer service and transactional emails of our active customers.
    • Upon customer request, provided there is not an outstanding invoice, we will delete all your customer service and transactional emails.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we sell or disclose the information we collect to outside parties?
No. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include StencilGirl® Products. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. In the event of a hack or a breach: We will notify affected customers within 72 hours of learning of the breach.
Do we use “cookies”?
Yes, on www.stencilgirlproducts.com, www.stencilgirlstudio.com, and www.stencilgirltalk.com.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. StencilGirl® Products uses cookies to enhance your experience, gather information about visitors and visits to our website, personalize content and ads, to provide social media features and to analyze our traffic. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers (social media, advertising, and analytics partners) to assist us in better understanding our site visitors. When we do this, we share information about your use of our site and those partners may combine it with other information that you’ve provided them or that they’ve collected from your use of their services.
These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You consent to our cookies if you continue to use the StencilGirl® website, however, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Microsoft Edge, Google Chrome, or Firefox) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. You can still place orders via email or over the telephone by contacting customer service.
Blog comments:
StencilGirlTalk allows people to comment as part of maintaining an art community, share ideas and support for our products. Blog comments are maintained indefinitely unless the person making the comment goes back and deletes their comments.
When you comment on a post, Google collects whatever information you choose to give.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include StencilGirl Products. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Our newsletters
No spam ever: We never share or sell your name, postal address or email address, or any other personal information with any person or company outside of StencilGirl® Products’ staff.
Unsubscribe: You may opt out of the StencilClub Newsletter at any time via the unsubscribe link in each newsletter. If you decide to subscribe again, you will need to reconfirm that desire. You may also unsubscribe by emailing info@stencilgirlproducts.com.
We evaluate our newsletter content and keep it relevant through the use of tracking pixels to see if/when you have opened our emails, what links you have clicked on, and if a purchase was made.
When you unsubscribe, or we delete records: Our newsletter partner removes all traces of your personal information from our reports as well as our list. Anonymous, aggregate reporting data will remain visible in our account, but any use of a deleted contact’s name and email address, for example, will be removed.
StencilGirl Scoop Newsletter
Our mission at StencilGirl® Products is to make artists designed stencils for people who love stencils and provide education on the variety of ways to use stencils to create art. Our approximately weekly Scoop Newsletter is how we share that information.
The Scoop is filled with:
  • Stencil promotions
  • Art tutorials
  • Project inspiration
  • Class notices, and
  • Occasionally, special sales
StencilClub Exclusive Member Newsletter
Information we collect and input manually when you sign up for StencilClub: First Name, Last Name, Email Address, State and Zip Code or/and Country.
We use your information to provide excellent customer service and to send customer requested content and marketing information, specifically:
  • Exclusive StencilClub downloadable project video
  • Exclusive tutorial PDF
  • Monthly coupon code
  • Inspirational art
  • Occasional notice of events and sales
StencilClub’s Secret Group on Facebook
StencilGirl curates an art community as part of the StencilClub experience. Access is by optional Opt-in by StencilClub Members who are also members of Facebook via an email an Administrator asks Facebook to generate or via accepted Friend request with an Administrator.
When an Administrator deletes members; at the end of the stencil month when a member cancels their StencilClub subscription, or if a member is flagged for inappropriate posts.
Facebook users may opt out of the group at any time by sending an email to carol@stencilgirlproducts.com with that request or by adjusting their own Facebook privacy settings.
How can I opt-out, remove or modify information I have provided to your company on StencilGirlProducts.com and StencilGirlStudio.com?
To modify your e-mail subscriptions from within www.stencilgirlproducts.com, please log in and let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from www.stencilgirlproducts.com or www.stencilgirlstudio.com sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction to service that transaction and for record keeping.
Our relationship with third party applications:
StencilGirl® Products shares information with trusted third-party services in order to provide you an excellent customer service experience when you order from us, or we market our products and services to you. We require those third-party services to use the information only for the purposes we have authorized and that they secure and protect your personal information.
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work.)
In the event of a hack or a breach these third parties are responsible for notifying affected customers within 72 hours of learning of the breach. If the third party notifies StencilGirl®, we will notify our customers within 72 hours.
Information that’s shared to protect StencilGirl® Products and comply with the law:
StencilGirl® Products reserves the right to disclose personal information when the company officers believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect StencilGirl® Products ‘legal rights, property, or the safety of StencilGirl® Products, users, or others.
Information collected offline:
Please email us info@stencilgirlproducts.com if you wish us to delete information we have collected offline and we will delete it.
Data Protection Authority:
Subject to applicable law, if you are a citizen or resident of the European Economic Area, you also have the right to (i) object to StencilGirl® Products’ use of your personal information and (ii) lodge a complaint with your local data protection authority or the United Kingdom Information Commissioner’s Office.
United Kingdom Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire
SK9 5AF, United Kingdom
Telephone: +0303 123 1113
Fax: 01625 524510
Web: https://ico.org.uk/global/contact-us/
Children:
People under 18 (or the legal age in your jurisdiction) are not permitted to use StencilGirl® Website or StencilGirl® Studios on their own. StencilGirl® does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services.
If you believe that a child has provided StencilGirl® with personal information, please contact us at info@stencilgirlproducts.com. If StencilGirl® becomes aware that a child under age 13 has provided us with personally identifiable information, we will delete it.
Questions and feedback:
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
StencilGirl® Products Representative and Data Protection Officer, John Shaw: info@stencilgirlproducts.com.
Changes to our policy:
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy is effective May 24, 2018.
Terms and Conditions:
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your consent:
By using our site, you consent to our Privacy Policy as well as our Terms and Conditions.